Shipping and Delivery:
Upon placing your order, it undergoes a two-step process:
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Processing Time:
- Order verification, quality checks, and packing are conducted.
- Orders are sent to manufacturers for dispatch within 24 hours.
- Manufacturers and postal services process orders, taking an additional 2-4 days.
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Shipping Time:.
- Delivery to customers in the United States takes approximately 7-10Â days, while international shipping may take 10-30Â days.
- If your order exceeds these time frames, please contact us for a status update. Refunds will be processed via email if necessary.
Multiple Item Orders:
- Some items may arrive together, while others may arrive separately.
Returns Policy:
- Our return policy extends for 30 days from the date of receiving your order.
- Returns are accepted if the product is in the original condition and packaging.
- Customers are responsible for return shipping costs.
- For damaged, used, or faulty items, please contact us for assistance.
Customs Charges:
- Customs charges vary by country, and customers are responsible for any applicable fees.
Website Security:
- Our website is secure with SSL (secure socket layer) encryption to ensure the safety of your data.
Refunds:
- Refunds are processed within a few days of receiving and approving your return.
Late or Missing Refunds:
- Check your bank account and contact your credit card company if needed.
- Contact your bank for additional assistance.
- If issues persist, please reach out to us.
Sale Items:
- Only regular-priced items are eligible for refunds; sale items are non-refundable.
Exchanges:
- We replace only damaged or defective items. Contact us for exchange inquiries.
Gifts:
- Gifted items can be exchanged or refunded based on the original payment method.
- If the item was marked as a gift, the gift giver will be notified of the return.
Shipping for Returns:
- Contact us for return instructions.
- Customers are responsible for return shipping costs, which are non-refundable.
- Consider trackable shipping or shipping insurance for large or high-value items.
We hope this clarifies the shipping and return processes for you. If you have any further questions, feel free to contact us.